Privacy Policy
Last updated: January 1, 2024
1. Information We Collect
1.1 Personal Information
We collect personal information that you provide directly to us, including:
• Name, email address, and contact information when you create an account
• Payment information when you purchase credits or subscribe to our services
• Company information and team member details for organization accounts
• Communications you send to us, including support requests and feedback
1.2 Email Data
When you use our email validation services, we process:
• Email addresses you submit for validation
• Uploaded files containing email lists
• Validation results and associated metadata
• API usage logs and request patterns
1.3 Technical Information
We automatically collect certain technical information, including:
• IP addresses and device information
• Browser type and version
• Usage patterns and feature interactions
• Performance metrics and error logs
2. How We Use Your Information
We use the information we collect for the following purposes:
• Providing and maintaining our email validation services
• Processing payments and managing your account
• Communicating with you about your account and our services
• Improving our platform and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations and enforcing our terms
3. Data Retention and Deletion
3.1 Email Data Retention
• Single email validation results are cached for 7 days for performance optimization
• Bulk validation files are automatically deleted after 30 days
• Validation results are retained for 90 days for account history
• You can request immediate deletion of your validation data at any time
3.2 Account Data Retention
• Account information is retained while your account is active
• After account deletion, personal data is removed within 30 days
• Billing records are retained for 7 years for tax and legal compliance
• Anonymized usage statistics may be retained indefinitely
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
• With service providers who assist in operating our platform (AWS, Stripe, etc.)
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition
• With your explicit consent for specific purposes
5. Data Security
We implement industry-standard security measures to protect your information:
• Encryption in transit using TLS 1.3
• Encryption at rest for all stored data
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure data centers with physical security measures
• Employee training on data protection and privacy
6. Your Rights and Choices
Depending on your location, you may have the following rights:
• Access: Request a copy of your personal information
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing
To exercise these rights, please contact us at privacy@emailvalidator.com.
7. International Data Transfers
Our services are hosted in the United States. If you are accessing our services from outside the US, your information may be transferred to, stored, and processed in the US. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@emailvalidator.com
Address: 123 Tech Street, Suite 100, San Francisco, CA 94105
Phone: +1 (555) 123-4567